{"xsrfToken":"09acd87ef60f68f89894d591badbfd1378480063_lout","branding":{"id":"92","key":"adm","name":"Administrator","portalBaseUrl":"/servicedesk/customer/portal/92"},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/0b786097-323e-4795-a2e5-fc61e8b2ecbb/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJhMjFkNDgwMy0xMmM4LTQ5ZmEtYjZlYi0xMTdmZGFhMTE0MzgiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjBiNzg2MDk3LTMyM2UtNDc5NS1hMmU1LWZjNjFlOGIyZWNiYiI6WyJyZWFkIl19LCJleHAiOjE3NTc4Mzk1NjMsIm5iZiI6MTc1NzgzODk2M30.TGslL3i8H0qdkoqzedLvTMeZOwsMQVumPirJ0yL6CaE&client=a21d4803-12c8-49fa-b6eb-117fdaa11438&mode=fit","logoId":"0b786097-323e-4795-a2e5-fc61e8b2ecbb","isLogoAvailable":true,"helpCenterTitle":"Welcome to the Service Desk","sharedPortalName":"Ontario Police College","userInitialAnnouncementHeader":"How to navigate the Service Desk","userInitialAnnouncementMessageWiki":"<p>Search for common help topics using the search bar above. For example, if you cannot log in to OPCVA, type “login help” into the search bar.</p>\n<p>You can also select a specific service portal below.</p>","translations":{"en-US":{"helpCenterTitle":"Welcome to the Service Desk","sharedPortalName":"Ontario Police College","announcementHeader":"How to navigate the Service Desk","announcementMessage":"Search for common help topics using the search bar above. For example, if you cannot log in to OPCVA, type “login help” into the search bar.\n\nYou can also select a specific service portal below. ","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#19223d","helpCenterTitleColor":"#e4e4e4","bannerMediaApiUrl":"https://api.media.atlassian.com/file/0993c132-7095-4557-9666-a182e23426b8/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJhMjFkNDgwMy0xMmM4LTQ5ZmEtYjZlYi0xMTdmZGFhMTE0MzgiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjA5OTNjMTMyLTcwOTUtNDU1Ny05NjY2LWExODJlMjM0MjZiOCI6WyJyZWFkIl19LCJleHAiOjE3NTc4Mzk1NjMsIm5iZiI6MTc1NzgzODk2M30.0znjrXg7TX11BMS16In4grhraLvQ37sIB9bVFoBc2Uc&client=a21d4803-12c8-49fa-b6eb-117fdaa11438&height=300&mode=fit","bannerMediaApiFileId":"0993c132-7095-4557-9666-a182e23426b8","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false},"portal":{"id":"92","key":"adm","projectId":10200,"serviceDeskId":92,"name":"Administrator","description":"<p>Welcome! You can raise a request for Administrator using the options provided.</p>","portalBaseUrl":"/servicedesk/customer/portal/92","reqTypes":[{"id":"10230","name":"Ask a question","descriptionHtml":"","callToAction":"Ask a question","introHtml":"<p>Have a question? Submit it here.</p>","icon":10320,"iconUrl":"https://get.support.opcva.ca/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10320","groups":[120],"key":""},{"id":"10229","name":"Submit a request or incident","descriptionHtml":"","callToAction":"Submit a request or incident","introHtml":"<p>Submit a request or report a problem.</p>","icon":10306,"iconUrl":"https://get.support.opcva.ca/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10306","groups":[120],"key":""}],"reqGroups":[{"id":120,"name":"General"}],"orderMapping":{"120":[10229,10230]},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"createPermission":true,"portalAnnouncement":{"portalId":92,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"ADM","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":true,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJhMjFkNDgwMy0xMmM4LTQ5ZmEtYjZlYi0xMTdmZGFhMTE0MzgiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMjAwIjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NTc4NDAxNjMsIm5iZiI6MTc1NzgzODk2M30.hFfO3o7G4B_Ri6sxB1VlUT4rwFvqev03IQrLmDvC3Io","targetCollection":"upload-project-10200","endpointUrl":"https://api.media.atlassian.com","clientId":"a21d4803-12c8-49fa-b6eb-117fdaa11438","tokenDurationInMins":20}},"reqCreate":{"id":10229,"projectId":10200,"issueType":{"id":"10229","name":"Submit a request or incident"},"form":{"name":"Submit a request or incident","descriptionHtml":"","callToAction":"Submit a request or incident","intro":"<p>Submit a request or report a problem.</p>","instructions":"","icon":10306,"iconUrl":"https://get.support.opcva.ca/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10306","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"select","jiraFieldType":"priority","fieldId":"priority","fieldConfigId":"","label":"Priority","description":"","descriptionHtml":"","required":false,"displayed":false,"presetValues":[],"values":[{"value":"1","label":"Highest","selected":false,"children":[]},{"value":"2","label":"High","selected":false,"children":[]},{"value":"3","label":"Medium","selected":true,"children":[]},{"value":"4","label":"Low","selected":false,"children":[]},{"value":"5","label":"Lowest","selected":false,"children":[]}],"noneOptionRequired":false},{"fieldType":"text","jiraFieldType":"summary","fieldId":"summary","fieldConfigId":"","label":"Summary","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"textarea","jiraFieldType":"description","fieldId":"description","fieldConfigId":"","label":"What are the details of your request?","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[],"rendererType":"atlassian-wiki-renderer"}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/92/create/10229","requestValidateBaseUrl":"/servicedesk/customer/portal/92/validate/10229","calendarParams":{"firstDay":0,"date":"2025-09-14T04:36:04-0400","useISO8601WeekNumbers":false,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":false,"showRecaptcha":true,"siteKey":"6LePXLkdAAAAAF4gCNalrL1IvZcqbNbZf_Zakudd","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJhMjFkNDgwMy0xMmM4LTQ5ZmEtYjZlYi0xMTdmZGFhMTE0MzgiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMjAwIjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NTc4NDAxNjQsIm5iZiI6MTc1NzgzODk2NH0.p78VwNvrBGX2twhYaZhL2pseF6WkvA1P5T9Em7ldb9s","targetCollection":"upload-project-10200","endpointUrl":"https://api.media.atlassian.com","clientId":"a21d4803-12c8-49fa-b6eb-117fdaa11438","tokenDurationInMins":20},"hasProformaForm":false,"proformaTemplateForm":{},"proforma":{"formExists":false,"formValid":false},"key":""},"portalWebFragments":{"headerPanels":[{"params":{},"key":"com.atlassian.plugins.atlassian-connect-plugin:jsd-status-page__sd-portal-header-create_request","name":"sd-portal-header","html":"<div class=\"ap-container\" id=\"ap-jsd-status-page__sd-portal-header-create_request\">\n\n <div class=\"ap-content \" id=\"embedded-jsd-status-page__sd-portal-header-create_request\"></div>\n <script class=\"ap-iframe-body-script\">\n (function(){\n var data = {\n \"addon_key\":\"jsd-status-page\",\n \"uniqueKey\":\"jsd-status-page__sd-portal-header-create_request\",\n \"key\":\"sd-portal-header-create_request\",\n \"moduleType\":\"webPanels\", \"moduleLocation\":\"servicedesk.portal.header.create_request\", \"title\":\"sd-portal-header\", \"cp\":\"\",\n \"general\":\"\",\n \"w\":\"\",\n \"h\":\"\",\n \"url\":\"https://jsd-status-page.us-west-1.prod.public.atl-paas.net/portal-header/92?xdm_e=https%3A%2F%2Fget.support.opcva.ca&xdm_c=channel-jsd-status-page__sd-portal-header-create_request&cp=&xdm_deprecated_addon_key_do_not_use=jsd-status-page&lic=none&userAccess=true&cv=1001.0.0-SNAPSHOT&jwt=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJxc2giOiI5NDJhNzg1MTBhMmE4YWZiZmU4ZDY1YjEwNGE3NzlkZDVjOGIwZmQ5NWFhOTYzNDViYjcwOWI5YzRkOTM4MmEwIiwiaXNzIjoiMzFmYjBmNTAtNzFjYS0zMGQ4LWJkNTQtYTU3YjU0OThiYjhjIiwiY29udGV4dCI6e30sImV4cCI6MTc1NzgzOTg2MywiaWF0IjoxNzU3ODM4OTYzfQ.X-fPZOy2lHShFYz9sl4g7P-JHZrKPaus11b4iWIwCB8\",\n \"contextJwt\": \"eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJxc2giOiJjb250ZXh0LXFzaCIsImlzcyI6IjMxZmIwZjUwLTcxY2EtMzBkOC1iZDU0LWE1N2I1NDk4YmI4YyIsImNvbnRleHQiOnsibmF2Ijp7ImlzTmV3TmF2aWdhdGlvbiI6dHJ1ZX0sInVybCI6eyJkaXNwbGF5VXJsIjoiaHR0cHM6XC9cL29wY3ZhLmF0bGFzc2lhbi5uZXQiLCJkaXNwbGF5VXJsU2VydmljZWRlc2tIZWxwQ2VudGVyIjoiaHR0cHM6XC9cL2dldC5zdXBwb3J0Lm9wY3ZhLmNhIn0sImppcmEiOnsicHJvamVjdCI6eyJrZXkiOiJBRE0iLCJpZCI6IjEwMjAwIn19fSwiZXhwIjoxNzU3ODM5ODYzLCJpYXQiOjE3NTc4Mzg5NjN9.6iu8XnX9UM-Ex0EAmdO0SnsJHfXcf2-NI5tDcl_ZYBo\", \"structuredContext\": \"{\\\"nav\\\":{\\\"isNewNavigation\\\":true},\\\"url\\\":{\\\"displayUrl\\\":\\\"https://opcva.atlassian.net\\\",\\\"displayUrlServicedeskHelpCenter\\\":\\\"https://get.support.opcva.ca\\\"},\\\"jira\\\":{\\\"project\\\":{\\\"key\\\":\\\"ADM\\\",\\\"id\\\":\\\"10200\\\"}}}\",\n \"contentClassifier\":\"\",\n \"productCtx\":\"{\\\"project.key\\\":\\\"ADM\\\",\\\"project.id\\\":\\\"10200\\\",\\\"servicedesk.serviceDeskId\\\":\\\"92\\\",\\\"servicedesk.requestTypeId\\\":\\\"10229\\\"}\",\n \"timeZone\":\"America/New_York\",\n \"origin\":\"https://jsd-status-page.us-west-1.prod.public.atl-paas.net\",\n \"hostOrigin\":\"https://get.support.opcva.ca\",\n \"sandbox\":\"allow-downloads allow-forms allow-modals allow-popups allow-popups-to-escape-sandbox allow-scripts allow-same-origin allow-top-navigation-by-user-activation allow-storage-access-by-user-activation\", \"apiMigrations\": {\n \"gdpr\": true\n }\n}\n;\n if(window.AP && window.AP.subCreate) {\n window._AP.appendConnectAddon(data);\n } else {\n require(['ac/create'], function(create){\n create.appendConnectAddon(data);\n });\n }\n }());\n</script>\n\n</div>\n"}],"subheaderPanels":[],"footerPanels":[{"params":{},"key":"com.atlassian.plugins.atlassian-connect-plugin:com.spartez.jira.plugins.support-chat__sd-portal-chat-footer-portal","name":"sd-portal-chat-footer","html":"<div class=\"ap-container\" id=\"ap-com.spartez.jira.plugins.support-chat__sd-portal-chat-footer-portal\">\n\n <div class=\"ap-content \" id=\"embedded-com.spartez.jira.plugins.support-chat__sd-portal-chat-footer-portal\"></div>\n <script class=\"ap-iframe-body-script\">\n (function(){\n var data = {\n \"addon_key\":\"com.spartez.jira.plugins.support-chat\",\n \"uniqueKey\":\"com.spartez.jira.plugins.support-chat__sd-portal-chat-footer-portal\",\n \"key\":\"sd-portal-chat-footer-portal\",\n \"moduleType\":\"webPanels\", \"moduleLocation\":\"servicedesk.portal.footer.portal\", \"title\":\"sd-portal-chat-footer\", \"cp\":\"\",\n \"general\":\"\",\n \"w\":\"\",\n \"h\":\"\",\n \"url\":\"https://chat-api.spartez-software.com/sd-portal-chat?serviceDeskId=92&location=footer&xdm_e=https%3A%2F%2Fget.support.opcva.ca&xdm_c=channel-com.spartez.jira.plugins.support-chat__sd-portal-chat-footer-portal&cp=&xdm_deprecated_addon_key_do_not_use=com.spartez.jira.plugins.support-chat&lic=active&userAccess=true&cv=1001.0.0-SNAPSHOT&jwt=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJxc2giOiJmOThmMjk0ZjE3OWJhZmFhYWI5YzgzOGZkZjFiZDRmNGJmNGE2MmU2Nzk4Mzg0YmQ5MTEyMjU1YWY5ZWE2MzhjIiwiaXNzIjoiMzFmYjBmNTAtNzFjYS0zMGQ4LWJkNTQtYTU3YjU0OThiYjhjIiwiY29udGV4dCI6e30sImV4cCI6MTc1NzgzOTg2NCwiaWF0IjoxNzU3ODM4OTY0fQ.TFbc4EmfNT7cnMj4nufpDCxskiVAa8xOd-5y8npgS58\",\n \"contextJwt\": \"eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJxc2giOiJjb250ZXh0LXFzaCIsImlzcyI6IjMxZmIwZjUwLTcxY2EtMzBkOC1iZDU0LWE1N2I1NDk4YmI4YyIsImNvbnRleHQiOnsibGljZW5zZSI6eyJhY3RpdmUiOnRydWV9LCJuYXYiOnsiaXNOZXdOYXZpZ2F0aW9uIjp0cnVlfSwidXJsIjp7ImRpc3BsYXlVcmwiOiJodHRwczpcL1wvb3BjdmEuYXRsYXNzaWFuLm5ldCIsImRpc3BsYXlVcmxTZXJ2aWNlZGVza0hlbHBDZW50ZXIiOiJodHRwczpcL1wvZ2V0LnN1cHBvcnQub3BjdmEuY2EifSwiamlyYSI6eyJwcm9qZWN0Ijp7ImtleSI6IkFETSIsImlkIjoiMTAyMDAifX19LCJleHAiOjE3NTc4Mzk4NjQsImlhdCI6MTc1NzgzODk2NH0.1SKzHIdNHjq73mbN2JDZb_F6y1cQHwWQsMEE1qjPOdY\", \"structuredContext\": \"{\\\"license\\\":{\\\"active\\\":true},\\\"nav\\\":{\\\"isNewNavigation\\\":true},\\\"url\\\":{\\\"displayUrl\\\":\\\"https://opcva.atlassian.net\\\",\\\"displayUrlServicedeskHelpCenter\\\":\\\"https://get.support.opcva.ca\\\"},\\\"jira\\\":{\\\"project\\\":{\\\"key\\\":\\\"ADM\\\",\\\"id\\\":\\\"10200\\\"}}}\",\n \"contentClassifier\":\"\",\n \"productCtx\":\"{\\\"project.key\\\":\\\"ADM\\\",\\\"project.id\\\":\\\"10200\\\",\\\"servicedesk.serviceDeskId\\\":\\\"92\\\",\\\"servicedesk.requestTypeId\\\":\\\"10229\\\"}\",\n \"timeZone\":\"America/New_York\",\n \"origin\":\"https://chat-api.spartez-software.com\",\n \"hostOrigin\":\"https://get.support.opcva.ca\",\n \"sandbox\":\"allow-downloads allow-forms allow-modals allow-popups allow-popups-to-escape-sandbox allow-scripts allow-same-origin allow-top-navigation-by-user-activation allow-storage-access-by-user-activation\", \"pearApp\":\"true\", \"apiMigrations\": {\n \"gdpr\": true\n }\n}\n;\n if(window.AP && window.AP.subCreate) {\n window._AP.appendConnectAddon(data);\n } else {\n require(['ac/create'], function(create){\n create.appendConnectAddon(data);\n });\n }\n }());\n</script>\n\n</div>\n"}],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}