{"xsrfToken":"e7075d8bb1e6961e0678114dec577aeb0187edd1_lout","branding":{"id":"14","key":"on","name":"Online Support","portalBaseUrl":"/servicedesk/customer/portal/14"},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/0b786097-323e-4795-a2e5-fc61e8b2ecbb/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJhMjFkNDgwMy0xMmM4LTQ5ZmEtYjZlYi0xMTdmZGFhMTE0MzgiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjBiNzg2MDk3LTMyM2UtNDc5NS1hMmU1LWZjNjFlOGIyZWNiYiI6WyJyZWFkIl19LCJleHAiOjE3Mzk4NzQ3MDIsIm5iZiI6MTczOTg3NDEwMn0.pkqUY6Y0dAMM8afbcwqBOox4jjSZigMRRFuVWUm-GBA&client=a21d4803-12c8-49fa-b6eb-117fdaa11438&mode=fit","logoId":"0b786097-323e-4795-a2e5-fc61e8b2ecbb","isLogoAvailable":true,"helpCenterTitle":"Welcome to the Service Desk","sharedPortalName":"Ontario Police College","userInitialAnnouncementHeader":"How to navigate the Service Desk","userInitialAnnouncementMessageWiki":"<p>Search for common help topics using the search bar above. For example, if you cannot log in to OPCVA, type “login help” into the search bar.</p>\n<p>You can also select a specific service portal below.</p>","translations":{"en-US":{"helpCenterTitle":"Welcome to the Service Desk","sharedPortalName":"Ontario Police College","announcementHeader":"How to navigate the Service Desk","announcementMessage":"Search for common help topics using the search bar above. For example, if you cannot log in to OPCVA, type “login help” into the search bar.\n\nYou can also select a specific service portal below. ","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#19223d","helpCenterTitleColor":"#e4e4e4","bannerMediaApiUrl":"https://api.media.atlassian.com/file/0993c132-7095-4557-9666-a182e23426b8/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJhMjFkNDgwMy0xMmM4LTQ5ZmEtYjZlYi0xMTdmZGFhMTE0MzgiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjA5OTNjMTMyLTcwOTUtNDU1Ny05NjY2LWExODJlMjM0MjZiOCI6WyJyZWFkIl19LCJleHAiOjE3Mzk4NzQ3MDIsIm5iZiI6MTczOTg3NDEwMn0.WvzW-ZhG09zK8SEqNVpFO83Sugcs3vxpUfC4tdDAX_8&client=a21d4803-12c8-49fa-b6eb-117fdaa11438&height=300&mode=fit","bannerMediaApiFileId":"0993c132-7095-4557-9666-a182e23426b8","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false},"portal":{"id":"14","key":"on","projectId":10039,"serviceDeskId":14,"name":"Online Support","description":"<p>Raise a support request for all websites including OPCVA.</p>","portalBaseUrl":"/servicedesk/customer/portal/14","onlyPortal":false,"reqTypes":[{"id":"110","name":"Ask a question","descriptionHtml":"","callToAction":"Ask a question","introHtml":"<p>Have a question? Submit it here.</p>","icon":10549,"iconUrl":"https://get.support.opcva.ca/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10549","groups":[51],"key":""},{"id":"112","name":"BCT Tax Form","descriptionHtml":"","callToAction":"BCT Tax Form","introHtml":"<p>Submit a request for your T2202 tax form</p>","icon":10536,"iconUrl":"https://get.support.opcva.ca/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10536","groups":[],"key":""},{"id":"166","name":"Chat","descriptionHtml":"<p>Requests created by chat</p>","callToAction":"Chat","introHtml":"<p>Requests created by chat</p>","icon":10541,"iconUrl":"https://get.support.opcva.ca/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10541","groups":[],"key":""},{"id":"114","name":"E-Learning Completion Missing","descriptionHtml":"","callToAction":"E-Learning Completion Missing","introHtml":"<p>submit a request to review an e-learning completion completion status</p>","icon":10521,"iconUrl":"https://get.support.opcva.ca/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10521","groups":[],"key":""},{"id":"111","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":10527,"iconUrl":"https://get.support.opcva.ca/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10527","groups":[],"key":""},{"id":"113","name":"Login Assistance","descriptionHtml":"","callToAction":"Login Assistance","introHtml":"<p>submit a request for login assistance</p>","icon":10518,"iconUrl":"https://get.support.opcva.ca/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10518","groups":[],"key":""},{"id":"109","name":"Submit a request or incident","descriptionHtml":"","callToAction":"Submit a request or incident","introHtml":"<p>Submit a request or report a problem.</p>","icon":10540,"iconUrl":"https://get.support.opcva.ca/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10540","groups":[],"key":""}],"reqGroups":[{"id":51,"name":"General"}],"orderMapping":{"29":[114,112],"31":[110],"49":[110,113],"46":[110,113],"30":[110,113,112,114],"47":[110,112,113],"51":[110],"48":[110]},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"createPermission":true,"portalAnnouncement":{"portalId":14,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"ON","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJhMjFkNDgwMy0xMmM4LTQ5ZmEtYjZlYi0xMTdmZGFhMTE0MzgiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDM5IjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3Mzk4NzUzMDIsIm5iZiI6MTczOTg3NDEwMn0.yIbkS7beoh_rq_N-XE_UPn50dl7GEabXV9umOB9if4A","targetCollection":"upload-project-10039","endpointUrl":"https://api.media.atlassian.com","clientId":"a21d4803-12c8-49fa-b6eb-117fdaa11438","tokenDurationInMins":20}},"sharedPortal":{"name":"Ontario Police College","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":true,"appLinkUrl":"https://opcva.atlassian.net/wiki","kbLinkDomainURLs":["https://opcva.atlassian.net","https://get.support.opcva.ca"]}},"portalWebFragments":{"headerPanels":[{"params":{},"key":"com.atlassian.plugins.atlassian-connect-plugin:jsd-status-page__sd-portal-header-create_request","name":"sd-portal-header","html":"<div class=\"ap-container\" id=\"ap-jsd-status-page__sd-portal-header-create_request\">\n\n <div class=\"ap-content \" id=\"embedded-jsd-status-page__sd-portal-header-create_request\"></div>\n <script class=\"ap-iframe-body-script\">\n (function(){\n var data = {\n \"addon_key\":\"jsd-status-page\",\n \"uniqueKey\":\"jsd-status-page__sd-portal-header-create_request\",\n \"key\":\"sd-portal-header-create_request\",\n \"moduleType\":\"webPanels\", \"moduleLocation\":\"servicedesk.portal.header.create_request\", \"title\":\"sd-portal-header\", \"cp\":\"\",\n \"general\":\"\",\n \"w\":\"\",\n \"h\":\"\",\n \"url\":\"https://jsd-status-page.us-west-1.prod.public.atl-paas.net/portal-header/14?xdm_e=https%3A%2F%2Fget.support.opcva.ca&xdm_c=channel-jsd-status-page__sd-portal-header-create_request&cp=&xdm_deprecated_addon_key_do_not_use=jsd-status-page&lic=none&cv=1001.0.0-SNAPSHOT&jwt=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJxc2giOiI5ZDQyMDgwNDdlNWFlNmUwZGI2YWExMmEwODYzYWY0MDFiZDM2ZTQyZTUwZmZlYTRmMzNlN2ZmZjIxZjI1YzViIiwiaXNzIjoiMzFmYjBmNTAtNzFjYS0zMGQ4LWJkNTQtYTU3YjU0OThiYjhjIiwiY29udGV4dCI6e30sImV4cCI6MTczOTg3NTAwMiwiaWF0IjoxNzM5ODc0MTAyfQ.dYNOWRFZOGVBqXk0jan8T0jrR2xyokpb8xEN0thGzWs\",\n \"contextJwt\": \"eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJxc2giOiJjb250ZXh0LXFzaCIsImlzcyI6IjMxZmIwZjUwLTcxY2EtMzBkOC1iZDU0LWE1N2I1NDk4YmI4YyIsImNvbnRleHQiOnsidXJsIjp7ImRpc3BsYXlVcmwiOiJodHRwczpcL1wvb3BjdmEuYXRsYXNzaWFuLm5ldCIsImRpc3BsYXlVcmxTZXJ2aWNlZGVza0hlbHBDZW50ZXIiOiJodHRwczpcL1wvZ2V0LnN1cHBvcnQub3BjdmEuY2EifSwiamlyYSI6eyJwcm9qZWN0Ijp7ImtleSI6Ik9OIiwiaWQiOiIxMDAzOSJ9fX0sImV4cCI6MTczOTg3NTAwMiwiaWF0IjoxNzM5ODc0MTAyfQ.DN4DSzVPV9aUCmVgdRZuhWOQlMQqKHByJgqxruWfAYQ\", \"structuredContext\": \"{\\\"url\\\":{\\\"displayUrl\\\":\\\"https://opcva.atlassian.net\\\",\\\"displayUrlServicedeskHelpCenter\\\":\\\"https://get.support.opcva.ca\\\"},\\\"jira\\\":{\\\"project\\\":{\\\"key\\\":\\\"ON\\\",\\\"id\\\":\\\"10039\\\"}}}\",\n \"contentClassifier\":\"\",\n \"productCtx\":\"{\\\"project.key\\\":\\\"ON\\\",\\\"project.id\\\":\\\"10039\\\",\\\"servicedesk.serviceDeskId\\\":\\\"14\\\"}\",\n \"timeZone\":\"America/New_York\",\n \"origin\":\"https://jsd-status-page.us-west-1.prod.public.atl-paas.net\",\n \"hostOrigin\":\"https://get.support.opcva.ca\",\n \"sandbox\":\"allow-downloads allow-forms allow-modals allow-popups allow-popups-to-escape-sandbox allow-scripts allow-same-origin allow-top-navigation-by-user-activation allow-storage-access-by-user-activation\", \"apiMigrations\": {\n \"gdpr\": true\n }\n}\n;\n if(window.AP && window.AP.subCreate) {\n window._AP.appendConnectAddon(data);\n } else {\n require(['ac/create'], function(create){\n create.appendConnectAddon(data);\n });\n }\n }());\n</script>\n\n</div>\n"},{"params":{},"key":"com.atlassian.plugins.atlassian-connect-plugin:com.spartez.jira.plugins.support-chat__sd-portal-chat-header-portal","name":"sd-portal-chat-header","html":"<div class=\"ap-container\" id=\"ap-com.spartez.jira.plugins.support-chat__sd-portal-chat-header-portal\">\n\n <div class=\"ap-content \" id=\"embedded-com.spartez.jira.plugins.support-chat__sd-portal-chat-header-portal\"></div>\n <script class=\"ap-iframe-body-script\">\n (function(){\n var data = {\n \"addon_key\":\"com.spartez.jira.plugins.support-chat\",\n \"uniqueKey\":\"com.spartez.jira.plugins.support-chat__sd-portal-chat-header-portal\",\n \"key\":\"sd-portal-chat-header-portal\",\n \"moduleType\":\"webPanels\", \"moduleLocation\":\"servicedesk.portal.header.portal\", \"title\":\"sd-portal-chat-header\", \"cp\":\"\",\n \"general\":\"\",\n \"w\":\"\",\n \"h\":\"\",\n \"url\":\"https://chat-api.spartez-software.com/sd-portal-chat?serviceDeskId=14&location=header&xdm_e=https%3A%2F%2Fget.support.opcva.ca&xdm_c=channel-com.spartez.jira.plugins.support-chat__sd-portal-chat-header-portal&cp=&xdm_deprecated_addon_key_do_not_use=com.spartez.jira.plugins.support-chat&lic=active&cv=1001.0.0-SNAPSHOT&jwt=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJxc2giOiIwNGNkNGM0MGM2Njg2NWI1OWYyMmZkYjJhZDA5NWUzZTQ2MGMwMGYyMDZmNmI3YTA2NjU0Y2EwMGViZjI5Y2M3IiwiaXNzIjoiMzFmYjBmNTAtNzFjYS0zMGQ4LWJkNTQtYTU3YjU0OThiYjhjIiwiY29udGV4dCI6e30sImV4cCI6MTczOTg3NTAwMiwiaWF0IjoxNzM5ODc0MTAyfQ.IsNgTsQqhENe9hB4PRDh7RV3AzoP7TOooONwkB7hceM\",\n \"contextJwt\": \"eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJxc2giOiJjb250ZXh0LXFzaCIsImlzcyI6IjMxZmIwZjUwLTcxY2EtMzBkOC1iZDU0LWE1N2I1NDk4YmI4YyIsImNvbnRleHQiOnsibGljZW5zZSI6eyJhY3RpdmUiOnRydWV9LCJ1cmwiOnsiZGlzcGxheVVybCI6Imh0dHBzOlwvXC9vcGN2YS5hdGxhc3NpYW4ubmV0IiwiZGlzcGxheVVybFNlcnZpY2VkZXNrSGVscENlbnRlciI6Imh0dHBzOlwvXC9nZXQuc3VwcG9ydC5vcGN2YS5jYSJ9LCJqaXJhIjp7InByb2plY3QiOnsia2V5IjoiT04iLCJpZCI6IjEwMDM5In19fSwiZXhwIjoxNzM5ODc1MDAyLCJpYXQiOjE3Mzk4NzQxMDJ9.j-XZ34g_waKvGh5EKvN4iXHw_OwM30Z3uv8JqAU91oU\", \"structuredContext\": \"{\\\"license\\\":{\\\"active\\\":true},\\\"url\\\":{\\\"displayUrl\\\":\\\"https://opcva.atlassian.net\\\",\\\"displayUrlServicedeskHelpCenter\\\":\\\"https://get.support.opcva.ca\\\"},\\\"jira\\\":{\\\"project\\\":{\\\"key\\\":\\\"ON\\\",\\\"id\\\":\\\"10039\\\"}}}\",\n \"contentClassifier\":\"\",\n \"productCtx\":\"{\\\"project.key\\\":\\\"ON\\\",\\\"project.id\\\":\\\"10039\\\",\\\"servicedesk.serviceDeskId\\\":\\\"14\\\"}\",\n \"timeZone\":\"America/New_York\",\n \"origin\":\"https://chat-api.spartez-software.com\",\n \"hostOrigin\":\"https://get.support.opcva.ca\",\n \"sandbox\":\"allow-downloads allow-forms allow-modals allow-popups allow-popups-to-escape-sandbox allow-scripts allow-same-origin allow-top-navigation-by-user-activation allow-storage-access-by-user-activation\", \"pearApp\":\"true\", \"apiMigrations\": {\n \"gdpr\": true\n }\n}\n;\n if(window.AP && window.AP.subCreate) {\n window._AP.appendConnectAddon(data);\n } else {\n require(['ac/create'], function(create){\n create.appendConnectAddon(data);\n });\n }\n }());\n</script>\n\n</div>\n"}],"subheaderPanels":[],"footerPanels":[{"params":{},"key":"com.atlassian.plugins.atlassian-connect-plugin:com.aspl.plugin.cloud.chat__sd-portal-footer-portal","name":"sd-portal-footer","html":"<div class=\"ap-container\" id=\"ap-com.aspl.plugin.cloud.chat__sd-portal-footer-portal\">\n\n <div class=\"ap-content \" id=\"embedded-com.aspl.plugin.cloud.chat__sd-portal-footer-portal\"></div>\n <script class=\"ap-iframe-body-script\">\n (function(){\n var data = {\n \"addon_key\":\"com.aspl.plugin.cloud.chat\",\n \"uniqueKey\":\"com.aspl.plugin.cloud.chat__sd-portal-footer-portal\",\n \"key\":\"sd-portal-footer-portal\",\n \"moduleType\":\"webPanels\", \"moduleLocation\":\"servicedesk.portal.footer.portal\", \"title\":\"sd-portal-footer\", \"cp\":\"\",\n \"general\":\"\",\n \"w\":\"\",\n \"h\":\"\",\n \"url\":\"https://apps.amrutsoftware.co/portal-chat?portal_id=14&xdm_e=https%3A%2F%2Fget.support.opcva.ca&xdm_c=channel-com.aspl.plugin.cloud.chat__sd-portal-footer-portal&cp=&xdm_deprecated_addon_key_do_not_use=com.aspl.plugin.cloud.chat&lic=none&cv=1001.0.0-SNAPSHOT&jwt=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJxc2giOiJiMDBjZTc4NjliZDQ1ZmRkM2I4OWZlYzBkNTJkNzVkMTYzOTM3YzNiYmM1MmNmZGQ5MmNkNjhlNDI5Mjg4YjEwIiwiaXNzIjoiMzFmYjBmNTAtNzFjYS0zMGQ4LWJkNTQtYTU3YjU0OThiYjhjIiwiY29udGV4dCI6e30sImV4cCI6MTczOTg3NTAwMiwiaWF0IjoxNzM5ODc0MTAyfQ.Rzx3IwIlmLlYG3Xw34z9y-Qy4wODc3E5JVET2yuoTlI\",\n \"contextJwt\": \"eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJxc2giOiJjb250ZXh0LXFzaCIsImlzcyI6IjMxZmIwZjUwLTcxY2EtMzBkOC1iZDU0LWE1N2I1NDk4YmI4YyIsImNvbnRleHQiOnsidXJsIjp7ImRpc3BsYXlVcmwiOiJodHRwczpcL1wvb3BjdmEuYXRsYXNzaWFuLm5ldCIsImRpc3BsYXlVcmxTZXJ2aWNlZGVza0hlbHBDZW50ZXIiOiJodHRwczpcL1wvZ2V0LnN1cHBvcnQub3BjdmEuY2EifSwiamlyYSI6eyJwcm9qZWN0Ijp7ImtleSI6Ik9OIiwiaWQiOiIxMDAzOSJ9fX0sImV4cCI6MTczOTg3NTAwMiwiaWF0IjoxNzM5ODc0MTAyfQ.10OWoW1C_WRDqEwrfMZMp6qMybXtmDETv9zKHEvbYGg\", \"structuredContext\": \"{\\\"url\\\":{\\\"displayUrl\\\":\\\"https://opcva.atlassian.net\\\",\\\"displayUrlServicedeskHelpCenter\\\":\\\"https://get.support.opcva.ca\\\"},\\\"jira\\\":{\\\"project\\\":{\\\"key\\\":\\\"ON\\\",\\\"id\\\":\\\"10039\\\"}}}\",\n \"contentClassifier\":\"\",\n \"productCtx\":\"{\\\"project.key\\\":\\\"ON\\\",\\\"project.id\\\":\\\"10039\\\",\\\"servicedesk.serviceDeskId\\\":\\\"14\\\"}\",\n \"timeZone\":\"America/New_York\",\n \"origin\":\"https://apps.amrutsoftware.co\",\n \"hostOrigin\":\"https://get.support.opcva.ca\",\n \"sandbox\":\"allow-downloads allow-forms allow-modals allow-popups allow-popups-to-escape-sandbox allow-scripts allow-same-origin allow-top-navigation-by-user-activation allow-storage-access-by-user-activation\", \"apiMigrations\": {\n \"gdpr\": true\n }\n}\n;\n if(window.AP && window.AP.subCreate) {\n window._AP.appendConnectAddon(data);\n } else {\n require(['ac/create'], function(create){\n create.appendConnectAddon(data);\n });\n }\n }());\n</script>\n\n</div>\n"}],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}